Frequently Asked Questions
Everything you need to know about our home solutions and shopping experience.
What is the typical shipping timeframe for home hardware orders?
Standard shipping usually takes 3-5 business days. For larger items or bulk electrical supplies, transit times may vary depending on your location and the selected shipping method at checkout.
What is your return policy for installed products?
We accept returns within 30 days of purchase. However, for safety and quality assurance, products must be in their original packaging and must not have been installed or wired to be eligible for a full refund.
Are Leviton products compatible with smart home ecosystems like Alexa or Google Home?
Yes, many of our Decora Smart products are designed to integrate seamlessly with major smart home platforms. Please check the product specifications for specific compatibility details.
Do your products come with a manufacturer warranty?
Most Leviton products carry a limited warranty ranging from 1 to 5 years, covering manufacturing defects. Warranty length depends on the specific product category, such as lighting controls or surge protectors.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.
How can I track the status of my home renovation order?
Once your order ships, you will receive an email confirmation with a tracking number. You can also log into your account dashboard to view real-time updates on your shipment's progress.